Family Care Clinic Accepting Insurance in West Hempstead, NY
At High Horizon Medical PC, we accept several major insurance plans and offer a range of financing options to help your family receive quality care at an accessible price. For more information, contact us or schedule an appointment online. We are conveniently located at 396 Hempstead Avenue, West Hempstead, NY 11552.


Table of Contents:
What insurance plans are accepted at High Horizon in West Hempstead, NY?
What should I bring to my first appointment?
Are preventive services covered by insurance?
Are there any financial assistance programs if my insurance does not cover services?
At High Horizon, we are committed to making quality healthcare accessible to our community. To help reduce financial barriers and ensure our patients receive the care they need, High Horizon accepts a broad range of insurance plans. We work with many major commercial insurance providers, including:
• Medicare
• Aetna
• Blue Cross and Blue Shield (BCBS)
Because insurance plans and coverage details can change, we encourage all patients and their families to verify their specific benefits before scheduling an appointment or admission. Our knowledgeable admissions and billing team is available to help you confirm whether your insurance is accepted at High Horizon and answer any questions you may have about coverage for our services.
For the most accurate, up-to-date information about insurance acceptance, please contact our office directly. We are here to guide you through the process and ensure you receive the care you need without unexpected financial concerns.
At High Horizon, we want your first visit to be as smooth and productive as possible. To help us provide you with the best care, please bring the following items to your appointment:
• Photo Identification: Please bring a valid photo ID, such as a driver’s license or state-issued identification card. We require this for patient registration and to ensure your safety.
• Health Insurance Card: Bring your current health insurance card so we can verify your coverage and handle billing efficiently.
• Referral Paperwork: If another healthcare provider has referred you to High Horizon, please bring any referral forms or relevant documents they have given you.
• Medication List: Prepare a list of all medications you are currently taking, including dosages and how often you take them. Be sure to include prescription medications, over-the-counter drugs, vitamins, and supplements.
• Medical Records: If you have previous medical records, recent lab results, or imaging studies that are relevant to your care, please bring copies with you. If these need to be requested from another provider, let our office staff know in advance so we can assist you.
• Questions & Concerns: Write down any symptoms, questions, or topics you would like to discuss with our provider. This helps ensure all your concerns are addressed during your visit.
• Support Person: If you feel you may need support during your appointment, you are welcome to bring a trusted friend or family member with you.
At High Horizon Medical Practice, we believe that preventive care is key to maintaining your long-term health and well-being. Many preventive services—such as routine vaccinations, screenings, and counseling for conditions such as obesity, tobacco use, and sexually transmitted infections—are often covered by health insurance. Thanks to the Affordable Care Act (ACA), most private health insurance plans are required to cover a set of recommended preventive services at no cost to you. This means you typically won’t have to pay a copayment or coinsurance for these services, even if you haven’t met your yearly deductible.
Our clinical team at High Horizon is committed to providing you with the latest preventive care recommendations and helping you stay on top of your health through early detection and proactive management. By taking advantage of these preventive services, you can reduce your risk of developing serious health conditions and lower your long-term healthcare costs.
It’s important to note that insurance coverage for preventive services can vary based on your specific plan. While we strive to offer a comprehensive range of preventive services, not every service may be covered under every insurance plan. Some plans, such as “grandfathered” policies or government programs like Medicaid or Medicare, have their own rules about which preventive services are covered and what costs you might be responsible for.
At High Horizon, we understand that navigating healthcare costs can be challenging, especially if your insurance does not cover certain medical services. We are committed to supporting our patients and their families by helping them explore a variety of financial assistance options.
We offer our financial assistance program to help reduce or eliminate out-of-pocket expenses for eligible patients, based on income and family size. Our billing department is available to walk you through the application process and explain the required documentation. Beyond our in-practice programs, we can also connect you with resources such as pharmaceutical patient assistance programs, which may provide medications at reduced cost or even free of charge to those who qualify. We work closely with nonprofit organizations and disease-specific foundations that offer grants or financial aid to help cover the cost of treatment, medications, or related expenses.
Additionally, government programs such as Medicaid or state health coverage initiatives may be available if you meet certain income or eligibility guidelines, even if you do not qualify for traditional insurance. Our team can help you determine if you are eligible and assist with the application process.
If you are facing high out-of-pocket costs, High Horizon is happy to discuss flexible payment plans to make your bills more manageable. Please communicate openly with our staff so we can work together to find the best solutions for your needs.
For more information or to discuss your specific situation, please contact the High Horizon billing office or ask to speak with a member of our patient support team. Your health and well-being are our highest priorities, and we are here to help. For more information, contact us or schedule an appointment online. We are conveniently located at 396 Hempstead Avenue, West Hempstead, NY 11552. We serve patients from West Hempstead, NY, Valley Stream NY, Mineola NY, Lynbrook NY, Uniondale NY, New Hyde Park NY, Elmont NY, Rockville Centre NY, Queens NY, and surrounding areas.


